Purchases or Premium not showing
Open Mockly, go to Profile, choose Premium and tap Restore purchases. Make sure you are signed in with the same Mockly and Apple accounts used for the purchase.
Mockly support
How can we help?
Find the quickest route for common account and purchase questions, or contact us directly.
Delete your account
In Mockly, open Profile, choose Account and settings, then Delete account. This removes your Mockly profile and saved interview data. App Store subscriptions must be cancelled separately.
Privacy request
For access, correction or deletion questions, email us from the address linked to your Mockly account so we can verify the request safely.